Course Terms & Conditions

Course Cancellation & Refunds

Once your course booking has been confirmed and it has been paid in full, we do not offer a refund should you wish to cancel. If you wish to reschedule your course for any reason we do allow for one course rescheduling for another course date up to 14 days prior to the original course date.

Certificates (Proof of Qualification)

We require scanned copies of the original qualification certificate prior to booking the course, this is your confirmation that you hold the original certificates.

If on the 1st day of the course you cannot provide the original certificates for certifying by us, we will not allow the candidate to attend the course and no refund will be offered.


We offer one free resit during the time on the course. Any further resits are charged at £50 + vat and will be arranged for the next available date in Goole.